Privacy Policy | Oldfield

Here at Oldfield, we are passionate about sharing everything we are getting up to and the things we learn while doing so, there are a few things we believe need to be kept private. This includes your personal details. We promise to respect your personal data as if it was our own and to handle it in a safe and responsible way.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page, so please check this page occasionally to ensure that you are happy with any changes.

By shopping with us, you are agreeing to our Privacy Policy and that you are aware of how we will use and handle the data you have provided us with. If you have any questions please contact us at info@oldfieldworkshop.com.

THE INFORMATION WE COLLECT

The information we gather on our site falls into two categories:

Personal information you supply when you place an order, opt-in to email newsletters, post a review, or become a member, .
Tracking information collected as you navigate through our site.

Personal Information

When you place an order on our website we collect personally identifiable information about you such as your name, mailing address, e-mail address, telephone number. We only use this information to process your order and to contact you with regards to your order. We will ask if you would like to become a registered user when you first order with us. We do this to make it easier for you to checkout on our website in the future, by storing your name and delivery address in a secure account, which can be edited by you when you log-in. You can edit or delete your account by logging in on our website or by contacting us directly.

Once you have placed an order, we may contact you in the future to invite you to submit information in the forms of a review or feedback you may have, with reference to your order. Information we collect may include your name, e-mail address, and review info: photos, rating, review text, comments, and responses to any other answered questions.

When you opt-in and sign up to our email newsletter to receive updates on stories, product launches, Oldfield events and offers, you will be added to our marketing database. We will only use the personal details you provide when opting-in, to send marketing email newsletters unless you notify us otherwise. You can notify us of any preference changes and can edit the personal details you provided at any time, by clicking ‘Unsubscribe’ or ‘Update My Preferences’ in any of the marketing email newsletters you receive from us, or by contacting us directly at info@oldfieldworkshop.com.

Tracking Information

When you use our site, we may collect statistical data about your browsing actions and patterns that do not identify you as an individual. We collect it for aggregate reporting on site activity through Google Analytics. We also collect non-personally identifiable information through the use of cookies. This helps us to improve our website and deliver a better more personalised service. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

The Oldfield website uses cookies which we can access when you visit our site. Cookies cannot harm your computer and do not contain any personal or private information such as your name, address or payment information. We use the following types of cookies:

Website functionality cookies which enable you to browse the website and use our features such as shopping baskets.
Website analytics cookies allow us to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
Customer preference cookies allow our website to remember your preferences (for example your username). This makes your browsing experience simpler, easier and more personal to you.
Targeting cookies or advertising cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

HOW WE PROCESS THIS INFORMATION

We require this information to understand your needs and provide you with a better service. This information allows us to complete orders, keep you up to date on your order, and deliver them to you. Our service is improved with this information for further reasons that include: provide customer service, improve and protect our website, fraud protection and detection,

Third Party Data Processors

We’re only a small team here at Oldfield, so occasionally we have to ask for some help to make sure we are operating as efficiently and responsibly as we can. Because of this, we work with a couple of third-party data processors (Google; WordPress; Secure Payment Processing Providers Stripe, Paypal & Clearpay; Facebook & Mailpoet) to help manage our website, our orders & payments and our marketing database.

Where this is necessary we are required to comply with all aspects of GDPR (General Data Protection Regulation). Under the terms of their individual privacy policies, our third-party data processor’s will not, under any circumstances, contact people on our lists, market to people on our lists, sell our lists, or share our lists with any other party, except as required by law or, regarding contacting, except in response to a complaint or other communication directly from an individual on one of our lists.

Security

Here at Oldfield, there are a few things we promise to respect your personal data as if it was our own and to handle it in a safe and responsible way. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

YOUR INFORMATION

We want you to have full control, and so of course you can choose whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

If you wish to unsubscribe from our mailing list or want to be removed from our database, please email us at info@oldfieldworkshop.com.

You may also refer to the help and support area on your internet browser for instructions on how to stop any collection of cookies, and for deleting any existing cookies use the same information to locate and delete the file or directory that stores cookies.

LINKS TO OTHER SITES

We love sharing stories from across the globe, allowing you to meet the collaborators, story-tellers and ambassadors who shape what we do. If we share a link to another website, we can’t be responsible for how that site will collect your data, so please make sure to check before browsing. We only link with sites we believe in, but we are not responsible for how they keep things private.

OLDFIELD PRIVACY POLICY

We may update this privacy policy for Oldfield in the future by updating this page, so please check this page occasionally to ensure that you are happy with any changes. If you have any questions or concerns about the privacy or security of your information, you may contact us at info@oldfieldworkshop.com.